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Josam, a Watts brand, is a leading manufacturer of quality plumbing and drainage products. With our products specified and installed worldwide, the management and employees of Josam take great pride in the upstanding reputation and many long standing relationships that our company has earned. We attribute this honorable reputation and the privilege of conducting business with our customer base to three simple aspects of our business, QUALITY, SERVICE and COMPETITIVENESS.

QUALITY — While continuously striving to anticipate the ever changing industry trends, Josam continues to enhance its already wide array of drainage products, manufactured in cast iron, stainless steel, PVC, SMC/GRP and polymer concrete to name just a few. The experienced engineering staff at Josam takes the lead role in developing quality products that provide solutions and add value to the facilities where they are installed. Finally and ultimately the most important stage in providing quality products to the marketplace lies in Josam’s stringent Quality Control programs. Product quality is continuously actively monitored and enhanced at both Josam’s in house and off-site manufacturing facilities.

SERVICE — Josam’s team of experienced customer service representatives and local sales representatives are eager to provide solutions and support to meet the needs of our customers. Cognizant of the fact that drains are often one of the initial products required for installation, Josam does its very best to anticipate the needs of our customers and maintain more than ample inventory levels. The customer service and sales team is supported by a 233,000 square foot manufacturing facility and over 28 local inventories that are fully stocked with Josam’s packaged product.

COMPETITIVENESS — Josam is committed to keeping our customers competitive without sacrificing service or quality. While a good portion of competitiveness lies in the cost of the product, Josam also believes that providing exceptional quality products and service also play an important role in being competitive. We understand that product claims or unfulfilled deliveries are costly to our customers and with this in mind we strive to manufacture and deliver quality drainage products to your project on time.

At Josam, we realize that we cannot be all things to all people. Drains are our expertise and what we do. Our motto, We don’t want to be the biggest, but simply the best at what we do! Our customers deserve nothing less!