Josam, a Watts brand, is a leading manufacturer of high-quality plumbing and drainage solutions. Our products are specified and installed across the world, a testament to the trust and loyalty we’ve earned from customers and industry professionals alike. At Josam, we take immense pride in our strong reputation and enduring relationships, built on the foundation of three core principles: QUALITY, SERVICE, and COMPETITIVENESS. These values continue to guide everything we do, ensuring excellence in every product and partnership.
QUALITY — While continuously striving to anticipate the ever changing industry trends, Josam continues to enhance its already wide array of drainage products, manufactured in cast iron, stainless steel, PVC, SMC/GRP and polymer concrete to name just a few. The experienced engineering staff at Josam takes the lead role in developing quality products that provide solutions and add value to the facilities where they are installed. Finally and ultimately the most important stage in providing quality products to the marketplace lies in Josam’s stringent Quality Control programs. Product quality is continuously actively monitored and enhanced at both Josam’s in house and off-site manufacturing facilities.
SERVICE — Josam’s team of experienced customer service representatives and local sales representatives are eager to provide solutions and support to meet the needs of our customers. Cognizant of the fact that drains are often one of the initial products required for installation, Josam does its very best to anticipate the needs of our customers and maintain more than ample inventory levels. The customer service and sales team is supported by a 233,000 square foot manufacturing facility and over 28 local inventories that are fully stocked with Josam’s packaged product.
COMPETITIVENESS — Josam is committed to keeping our customers competitive without sacrificing service or quality. While a good portion of competitiveness lies in the cost of the product, Josam also believes that providing exceptional quality products and service also play an important role in being competitive. We understand that product claims or unfulfilled deliveries are costly to our customers and with this in mind we strive to manufacture and deliver quality drainage products to your project on time.
At Josam, we know our strength lies in what we do best—drains. It’s our expertise, our focus, and our passion. True to our motto, “We don’t aim to be the biggest, but the best at what we do,” we are dedicated to exceeding customer expectations and delivering excellence every step of the way.
Explore Josam’s History
Discover the milestones and achievements that have defined Josam over the years. Our history timeline highlights our journey of innovation and growth in the plumbing and drainage industry.
Stay Updated with Josam News and Events
Keep up with the latest news and events from Josam. Whether it’s product launches, industry insights, or upcoming events, our news and events section keeps you informed about everything happening at Josam.
